RetailTech Capital CIO, Jo Baker, joined a panel of industry leaders on day one of Online Retailer 2022, the biggest annual event on the eCommerce industry’s calendar, which took place in July this year.

Other panelists included Shane Lenton, Chief Information & Digital Officer, CUE, and Gavin Watson, Industry Lead Marketing & Creative, and several other tech innovators. The session, titled Next-Gen Retail Tech – Reimagining CX, focused on how can brands stay relevant, and respond and deliver to growing customer demands, all while staying ahead of the technology curve.

Find out more about Online Retailer here.